This section you can view many of the top questions we get phone calls or asked about. As we are very busy and out in the field and sometimes can’t return calls right away.
Purchase the Cap Block on Lowe’s HERE
WE WILL NOT AND CAN NOT give you time frames prior to the morning of.
We don’t advise you to take off work. Try to schedule someone else to be there if you can’t. Sometimes your scheduled day might get rescheduled due to weather, mechanical problems, roll overs etc.
You can get these at Lowes, Busy Beaver, Stone & Company and most landscape supply yards.
Everyone’s ground dries at a different rate. You will be rescheduled with an approximate time we think it will take. If there is standing water or when you step on the earth and you sink down, it is too wet to build on.
We recommend having another source of water so we can complete the job. We only need to coat the bottom about 2 inches of water. Then you can fill the rest after we leave
You will a good amount of dirt depending on the size and the grade of your pool. You will have to make sure you have the room to accommodate it.
It does not cover divots, wrinkles or uneven pool bottoms. We cannot determine how the earth is going to react when it has 100s of thousands of pounds of pressure on it after it fills.
The warranty also does not warranty any holes in the liner. The pool has a vinyl liner which can get holes a multitude of ways. We cannot warranty this. If there is a hole you would notice right away upon filling the pool. Any seam separations would be covered by the manufacturer of the liner. (Labor is not covered).
ALL POOLS MUST BE BACKFILLED
Once the pool is halfway full it is recommended to backfill around the whole perimeter of the pool. This keeps the sand inside the pool from being washed out due to rain or flooding. Washouts are not covered under the warranty.
Building a new pool with a previous deck in the way cause more work and time.
This is why an additional fee is charged. There is no guarantee the new pool will match up to the existing deck.
WE DO NOT COUNTERSINK POOLS TO MATCH HEIGHTS OF DECKS
WE DO NOT CUT OR ALTER DECKS
WE ARE NOT CARPENTERS SO WE WILL NOT ALTER DECKS